Latest News

Interruption of Service 101: Protocol & Documentation

Cold weather is here, and it’s only going to get colder. In our industry, low temperatures mean a greater likelihood of interruption of service situations. Interruption of service, or out-of-gas calls, are commonplace during the winter months. It is crucial that every propane marketer has proper protocol in place to ensure that interruption of service […]

Read More...

Top 5 Policies & Procedures That Propane Marketers Need for Winter

The busy season is almost here. Propane marketers across the country are gearing up for another cold winter. Is your safety program up to the challenge? It is critical that propane companies utilize tools, like Policies and Procedures, to maintain safe daily operations, meet crucial industry requirements, and minimize risk. Hear from our safety experts […]

Read More...

Mobile Solutions for Propane Safety Inspections

Today, more and more propane companies are transitioning from paper to online processes to enhance the efficiency of customer interaction and daily operations. New back-office software and online payment processing are just a few of the many ways propane marketers have implemented online operations into internal business proceedings. Why should safety documentation and compliance procedures […]

Read More...

Understanding Propane Container Placement Requirements

The National Fire Protection Agency (NFPA) Liquefied Petroleum Gas Code 58 has set requirements for DOT cylinder and ASME tank placement. These requirements are critical to maintain safe use of propane for customers and to reduce risk for propane providers. Not meeting these crucial requirements could put your company and your customers at serious risk! […]

Read More...

Cathodic Protection 101 for Propane Marketers

Did you know that routine cathodic testing is required for underground tanks 2011 or newer by the National Fire Protection Association (NFPA) Liquefied Petroleum Gas Code 58? Make sure your company is up to speed on cathodic testing methods. How to Stay Compliant with NFPA 58 Cathodic Testing Requirements Step 1: Get your forms in […]

Read More...

Operations & Maintenance Manuals 101: Bulk Plant Requirements

Does your company operate a bulk plant? If you store LP gas and fill bobtails to deliver propane to customers, the answer is “Yes.” The NFPA 58 Liquefied Petroleum Gas Code requires propane marketers that operate bulk plants to have a written Operations & Maintenance Manual. If your company does not have a written manual […]

Read More...

Employee Training Requirements for Propane Marketers

Navigating employee training requirements is a challenge that propane marketers face daily. Between complicated requirements, changes to rules and regulations, and the burden of juggling multiple responsibilities, how can your company be sure that it is staying compliant? Follow this quick checklist to get a better understanding of what your company needs to develop, implement, […]

Read More...

Everything You Need to Know About Policies and Procedures

Does your propane company have a set of clearly defined Policies and Procedures? Policies and Procedures are a guide that should be specific for your company to identify how exactly you will implement national, state, and local code requirements within your daily operations. If you’re wondering what exactly a Policies and Procedures Manual is, why […]

Read More...

Major Benefits of Winter Driver Evaluations for Propane Companies

Winter is undoubtedly the busiest time of year for propane marketers. Your delivery team is on the road more often, and they’re dealing with poor weather conditions more regularly. Set up ride-along driver evaluations to assess their performance before it becomes expensive. Driver evaluations provide critical training to your delivery team and important performance information […]

Read More...

Do You Have What You Need to Handle Out-of-Gas Calls?

Winter is here! When temperatures drop, propane use goes up. During the colder months, it’s likely that your company will be responding to out-of-gas calls from your customers. You may have handled these out-of-gas or interruption of service situations many times, but do you have the tools you need to document and respond to these […]

Read More...